Eurocraft Cabinetry, Inc. will replace or repair cabinets that have been subject to defects in materials and workmanship from the date of purchase for a period of 3 years for TRENDS series or 5 years for Signature series. The Warranty is limited to the original purchaser, for residential applications only and does not extend to commercial applications. This warranty is expressly limited to repair or replacement of the defective part at the discretion of Eurocraft and does not include labor for removal or replacement. This warranty does not extend to defects caused by improper handling, storage, installation, assembly or disassembly, intentional damage, product modifications, exposure to the elements including humidity which may result in warping or splitting, accidental misuse, abuse or negligence. Natural woods may vary in texture, color and wood grain, and exhibit subtle changes as they age. For example, wood joints may eventually have visible cracking around the joint area and cabinet colors may darken or lighten over time. Sunlight, smoke, moisture, household cleaners and other environmental conditions may cause materials to vary from their original color and/or to warp, split or crack. These variations are the nature of the material in relation to their environmental exposure and are not covered under this warranty.
Eurocraft reserves the right to determine the most cost effective and efficient method to correct defective merchandise that does not involve total replacement. Example: replace a door - not the entire cabinet. Eurocraft and its manufacturers determine what is "defective"- not the customer. Pictures will be required in order to receive replacement parts.
Please note that cabinet door styles and finishes are occasionally discontinued by Eurocraft’s suppliers, which is beyond the control of Eurocraft. If the cabinet door style or finish that you purchased are no longer available or discontinued by our suppliers, or if we no longer sell that finish any longer, we will do everything we can, however, we may not be able to get parts or replacements. Eurocraft Warranty is limited to replacement of the allegedly defective piece, which may then at Eurocraft discretion replace with an alternative similar finish of part or offer reimbursement for the individual cabinet purchased. Eurocraft will not provide replacements, or reimbursement for entire cabinet groupings such as kitchen, bath, or laundry.
Climate Considerations
Dry wood undergoes small changes in dimension with normal changes in relative humidity. More humid air will cause slight swelling and drier air will cause slight shrinkage. If you install our product in an extremely humid area or in a building without air-conditioning, you can expect the cabinet components to change dimensionally. This change is usually more in width than height. The cabinets are designed to accommodate some of this dimensional change and most cabinets feature hinges with significant adjustability. Please note that if you leave your cabinets in direct sunlight that overtime the color can fade, this is not a manufacturer's defect and thus would not be covered under our warranty.
Warped Doors
There are three reasons why cabinet doors may warp or appear warped.
Doors may warp a small amount soon after installation because cabinets are taken from a controlled factory environment and placed in a different environment. Warped doors will generally straighten out after a new home goes through a complete heating and cooling season. The manufacturer requires that doors go through a complete heating and cooling season before replacements are considered. NOTE: A hinge adjustment will improve the fit of the door as the cabinet progresses through a heating and cooling season.
Improperly installed cabinets can cause doors to appear warped. The manufacturer requires that doors be tested for warp before replacements are considered. See step four.
Improperly adjusted hinges can cause doors to appear warped. A hinge adjustment will improve the fit of the door. The manufacturer requires the doors be tested for warp before replacements are considered. See step four.
The best time to test a door is after the complete heating and cooling season. To test a door, lay the door on a flat surface and measure, to the nearest sixteenth of an inch, the gap between the surface and the door.
Door Height
Warped is indicated when:
12" or less - gap is greater than 1/16"
13" to 24" - gap is greater than 1/8"
25" to 41" - gap is greater than 3/16"
GLOSSARY OF TERMS AND CONDITIONS
MATERIALS AND FINISH TERMS:
The Dealer is responsible to their clients to be an educational resource for conveying the characteristics of the different materials used in the construction of our cabinetry products.
Wood graining differences, as well as normal color change can be expected in wood finishes, melamines, and painted surfaces. Different wood species in all finishes exhibit color changes when exposed to different types of light. Plywood, veneer, and MDF panels and accessories will stain differently than hardwoods and will vary in color, graining, sheen, and tone depths. All wood species will exhibit other characteristics, including knots, pinholes, sap runs and darkening with age. Here are the characteristics specific to individual wood species, Melamines, and various finishes:
TEXTURED MATTE MELAMINES:
Matte Melamine is a hard thermally fused paper/resin coating that is bonded to an engineered core and edge banded. The same material will be found on both the front and back of doors and drawers with coordinating PVC edge band on the sides. Matte Melamine is highly durable and resistant to scratches and staining. It’s available in a variety of natural looking woodgrain, leather, and concrete-like textures. These doors have an antibacterial coating designed to reduce bacteria living on surfaces.
PET WITH LACQUER FINISHES:
Lacquer is dried using UV technology making it extremely durable. Lacquer is typically applied over a film or foil “PET” surface (Polyethylene Terephthalate) the finish can range from ultra-matte to high gloss. The surface is bonded to an engineered core with a lacquer surface on the front and a matte back. Edges will have a coordinating PVC edge band. These doors have an antibacterial coating designed to reduce bacteria living on surfaces.
THERMO STRUCTURED SURFACE (TSS)
TSS is made to look like a textured surface with greater color uniformity, durability and easier maintenance. The wood grain surface, which is bonded to an engineered core, is less susceptible to humidity and warping. TSS cabinetry is an affordable option that lends itself well to modern kitchens and loft-style living.
MAPLE WOOD
Maple is a close-grained hardwood that is predominately white to creamy white in color, with occasional reddish-brown tones. Maple typically features uniform graining as compared to other wood species. Characteristic markings may include fine brown lines, wavy or curly graining, bird`s eye dots and mineral streaks. The natural characteristics described below are normal and should not be considered defects:
Creamy white to light blonde tones to dark reddish-brown tones
Mineral streaks that are a natural characteristic and will appear darker with stain.
Wavy, curly bird`s-eye or burl graining as well as worm tracking across the grain that will darken when stained.
Variations within a single door or among adjacent cabinets in a lighter stain can be expected to yellow over time.
STRAIGHT GRAIN OAK WOOD
Its elegant, straight grained appearance sets it apart from the more common "cathedral grain" properties of plain sawn red oak. With inherent enhanced stability, straight grain red oak is a more desirable, higher value alternative to plain sawn for any red oak application. Contrary to plain sawn oak, straight grain oak is cut for figure. Straight grain oak still shows patterns of all cuts of oak such as plain, quarter and rift sawn, especially in moldings and component pieces. The natural characteristics described below are normal and should not be
considered defects:
Oak colors range from light tans to deep reddish browns.
Streaks of yellow or black mineral deposits.
Noticeable differences in color between open and close-grained areas.
Variations within a single door and among adjacent cabinets.
Color ranges from pale yellow sapwood to deep reddish-brown heartwood, with occasional shades of white, green, or even grey.
Staining reveals subtle variations and colors that typically darken over time.
Variations within a single door and among adjacent cabinets.
BIRCH WOOD
Birch is a medium-density hardwood with a distinct, moderate grain pattern that ranges from straight to curly or wavy. The predominant sapwood color is white to creamy yellow, while the heartwood varies in color from medium or dark brown to reddish brown. The natural characteristics described below are normal and should not be considered defects:
Creamy yellow to reddish brown tones
Mineral streaks that are a natural characteristic and will appear darker with stain.
Wavy, curly bird`s eye or burl graining resulting in color variation within the same door.
PAINTED FINISHES
Painted wood or painted MDF offers a classic look for your cabinetry. Paint will develop hairline cracks in the finish, most notable around the joints - especially miter joints. MDF typically is more stable than wood for expansion and contraction, reducing the potential for hairline cracks at joints. This is a result of natural expansion and contraction of the wood. With that, MDF center panels are commonly used with painted door styles to help with the stability of the door. Painted doors require more maintenance for chips, marks, residue from normal kitchen use, and hand/fingerprints. Paint may have a slight difference in tones between doors, drawer fronts, face frames and molding.
Eurocraft Cabinetry
3380 Davie Road
Suite 703
Davie, Florida 33314
info@eurocraftcabinetryfl.com
Office: 954-355-6229
Toll Free: 855-477-9088
Fax: 954-355-7229